Refund Policy

Unused Tumblewell packs in original packaging may be returned within 30 days of delivery. Packs opened and used in a dryer may be final sale for hygiene reasons, except for manufacturing defects reported with photos within 14 days of delivery.

Approved refunds return to the original payment method within 5–10 business days after inspection. Related: shipping & returns · product page.

Operator contact for returns & refunds

Operator: Siyuan Zhuang (individual operator / sole proprietor operating as Tumblewell)

Email: 93852735@qq.com
Address: No.39, Dongzhai, Wanan Tangxi, Luojiang District, Quanzhou, Fujian, China
Jurisdiction: China