Shipping
Orders ship via partner fulfillment. Overseas direct often takes 8–20 business days after dispatch. Tracking appears after the carrier scan. Timing varies by destination and carrier.
Returns
Unused packs in original packaging may be returned within 30 days of delivery. Packs opened and used in a dryer may be final sale for hygiene reasons. Manufacturing defects: contact us with photos within 14 days of delivery.
Refunds
Approved refunds return to the original payment method within 5–10 business days after inspection. Full detail: refund policy.